Account
How do I register for an account?
From the homepage, click “Register” at the top right corner, fill in the required details, and submit. Please ensure all information provided is accurate.
For mobile users, tap the profile (human) icon at the top right and select “Register Now.”
Can I have more than one account?
No. Each user is allowed to register only one account. Multiple accounts may be suspended.
Why am I unable to log in to my TFBO account?
This may happen due to several reasons, such as incorrect login details or internet connection issues. Please try the following:
- Make sure your username and password are correct.
- Check your internet connection.
- Clear your browser cache and cookies.
If the issue remains unresolved, please contact our Customer Support on LiveChat.
What should I do if I forget my password?
Click “Forgot Password” on the login page. You can reset it via Email, SMS, or WhatsApp:
- Enter your registered email/ phone number and click Send.
- Enter the verification code you receive and submit.
- Set your new password.
If you still experience issues, please contact TFBO Customer Support on LiveChat.
What should I do if I forget my registered information (username, email, or phone)
If you cannot recall your registered details, please contact our Customer Support via LiveChat. Provide any information you remember (such as your full name) to help us verify and retrieve your account.
Can i request to change my username?
No. Usernames are unique identifiers of every user and cannot be changed once the account has been created.
Is my personal information secure?
Yes. At TFBO, the privacy and security of our customers are our top priority. We use advanced encryption and security protocols to protect all personal and financial data. Your personal information will never be disclosed to any third party.
How do I change the language display?
To set your preferred language, go to the top left corner and click the “English / 中文” button next to the server flag icon.
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